> For the complete documentation index, see [llms.txt](https://nily.gitbook.io/nily/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://nily.gitbook.io/nily/features/ai-email-assitant/knowledge-base.md).

# Knowledge Base

Say goodbye to answering repetitive questions!

Do you have to answer to alot of reptitive questions? We've got you covered!

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You can upload your knlowedge based sources (e.g. FAQ, SOPs, Return Policieis,...etc). and train the AI based on that. Simply upload  you sources and AI will draft responses based on them in seconds. 

<figure><img src="https://2402807595-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FyWam97mOM36xYuykfnW0%2Fuploads%2FFObdnYW0OhUqlCreWGQc%2FExport-1702760954893.gif?alt=media&amp;token=a4ac790e-0bdc-4e04-97ac-b5047bb565b1" alt=""><figcaption><p>Upload your sources and AI will take them into account when replying to the emails</p></figcaption></figure>